Karl Nguyen

New here? Two ways in.

Field notes from inside container-shipping product work — where operations, documentation, and software actually collide. Pick the door that fits you.

You work in shipping & logistics

You already live this: SI cutoffs, rolled containers, B/L control, and the quiet phone calls that keep everyone aligned when the systems drift apart. These are the posts about what really happens between booking and cargo release — and where software earns its place or gets in the way.

You build products or software

Container shipping is about as constraint-heavy as a domain gets: compliance rules, tangled system dependencies, and edge cases that quietly explode at scale. These are the posts about turning that mess into systems that hold — and about where AI genuinely speeds the work versus where it just produces confident nonsense.

11 posts

All Posts

AI Adoption Terms for Dummies (From a PM Explaining to Other PMs)
AI in Operations

AI Adoption Terms for Dummies (From a PM Explaining to Other PMs)

MCP? Plugins? Agents? RAG? Fine-tuning? Here's the simplified explanation I wish more non-technical PMs and BAs had when starting AI adoption.

May 20, 2026·5 min readAIProduct Management
We Tried to Build AI on Messy Data — It Didn’t Work
AI in Operations

We Tried to Build AI on Messy Data — It Didn’t Work

We wanted AI in our shipping platform — document automation, smarter booking decisions, faster ops. What we actually learned is our data wasn’t ready, and that broke everything.

May 4, 2026·3 min readAIData
AI Adoption in Container Shipping Software: What Actually Ships (and What Doesn't)
AI in Operations

AI Adoption in Container Shipping Software: What Actually Ships (and What Doesn't)

AI adoption in container shipping software is not about fancy demos. It is about helping documentation, booking, BA, and software teams reduce manual friction in real workflows.

May 3, 2026·6 min readAIProduct Management
From PRD to Production: How I Use AI as a PM Who Actually Ships
AI in Operations

From PRD to Production: How I Use AI as a PM Who Actually Ships

Not just writing specs — how I go from messy logistics problems to structured systems, working prototypes, and production-ready thinking.

Apr 30, 2026·4 min readAIProduct Management
Document Management in the AI Era (From a PM’s Perspective)
Product & Systems

Document Management in the AI Era (From a PM’s Perspective)

Most PMs don't struggle with writing docs — they struggle with keeping information consistent across meetings, teams, and releases. AI makes this worse. Here's how I manage it.

Apr 15, 2026·5 min readdocumentationAI
Product Development Life Cycle for Carrier Systems in Container Shipping
Shipping & Logistics

Product Development Life Cycle for Carrier Systems in Container Shipping

How product development actually works when building carrier-side systems — beyond simplified frameworks — across complex system interactions, trade-offs, and real-world mistakes.

Apr 10, 2026·3 min readproduct managementcontainer shipping
B/L vs. Seaway Bill — The Time I Explained It Wrong (and Paid for It)
Shipping & Logistics

B/L vs. Seaway Bill — The Time I Explained It Wrong (and Paid for It)

I once explained B/L vs. Seaway Bill incorrectly to my team — and they confidently repeated it in a stakeholder demo full of shipping experts. Here's what actually went wrong (and what I learned as a PM).

Apr 8, 2026·3 min readDocumentationB/L
KPI & Success Metrics — Things I Thought I Understood (But Didn’t)
Shipping & Logistics

KPI & Success Metrics — Things I Thought I Understood (But Didn’t)

I used to think KPIs were just numbers you put on a dashboard. Turns out... it's way more confusing than that.

Mar 28, 2026·4 min readKPImetrics
Stakeholder Management in Container Shipping: What It Actually Means When You're Between Executives and Multiple Vendors
Shipping & Logistics

Stakeholder Management in Container Shipping: What It Actually Means When You're Between Executives and Multiple Vendors

Stakeholder management sounds simple until you're balancing executives, ops teams, and multiple vendors at once. Here's what it actually looks like in carrier-side product teams.

Mar 13, 2026·4 min readstakeholder managemententerprise
MVPs in Logistics Platforms: Full Features, Partial Understanding
Product & Systems

MVPs in Logistics Platforms: Full Features, Partial Understanding

In enterprise logistics, MVPs are not small. They are full features released with partial understanding. That’s where the real risk lives.

Mar 10, 2026·4 min readmvpstakeholder management