https://karl-nguyen.com/blog Thoughts on container shipping, logistics technology, and AI adoption in operations. en-us Wed, 20 May 2026 00:00:00 GMT https://karl-nguyen.com/blog/ai-adoption-terms-dummies https://karl-nguyen.com/blog/ai-adoption-terms-dummies Wed, 20 May 2026 00:00:00 GMT MCP? Plugins? Agents? RAG? Fine-tuning? Here's the simplified explanation I wish more non-technical PMs and BAs had when starting AI adoption. AI Product Management Workflow https://karl-nguyen.com/blog/structured-data-before-ai https://karl-nguyen.com/blog/structured-data-before-ai Mon, 04 May 2026 00:00:00 GMT We wanted AI in our shipping platform — document automation, smarter booking decisions, faster ops. What we actually learned is our data wasn’t ready, and that broke everything. AI Data Product Strategy https://karl-nguyen.com/blog/ai-adoption-shipping-ops https://karl-nguyen.com/blog/ai-adoption-shipping-ops Sun, 03 May 2026 00:00:00 GMT AI adoption in container shipping software is not about fancy demos. It is about helping documentation, booking, BA, and software teams reduce manual friction in real workflows. AI Product Management Container Shipping https://karl-nguyen.com/blog/pm-using-ai-daily https://karl-nguyen.com/blog/pm-using-ai-daily Thu, 30 Apr 2026 00:00:00 GMT Not just writing specs — how I go from messy logistics problems to structured systems, working prototypes, and production-ready thinking. AI Product Management Builder PM Systems https://karl-nguyen.com/blog/document-management-ai-era https://karl-nguyen.com/blog/document-management-ai-era Wed, 15 Apr 2026 00:00:00 GMT Most PMs don't struggle with writing docs — they struggle with keeping information consistent across meetings, teams, and releases. AI makes this worse. Here's how I manage it. documentation AI product management stakeholder management https://karl-nguyen.com/blog/product-dev-lifecycle-logistics https://karl-nguyen.com/blog/product-dev-lifecycle-logistics Fri, 10 Apr 2026 00:00:00 GMT How product development actually works when building carrier-side systems — beyond simplified frameworks — across complex system interactions, trade-offs, and real-world mistakes. product management container shipping carrier systems logistics https://karl-nguyen.com/blog/bl-vs-seaway-bill-when-to-use-what https://karl-nguyen.com/blog/bl-vs-seaway-bill-when-to-use-what Wed, 08 Apr 2026 00:00:00 GMT I once explained B/L vs. Seaway Bill incorrectly to my team — and they confidently repeated it in a stakeholder demo full of shipping experts. Here's what actually went wrong (and what I learned as a PM). Documentation B/L Trade Finance Product Design https://karl-nguyen.com/blog/shipment-visibility-gap https://karl-nguyen.com/blog/shipment-visibility-gap Sun, 05 Apr 2026 00:00:00 GMT Inside a carrier, shipment visibility doesn’t always break — but when it does, it exposes a deeper issue which departments operating on slightly different versions of the same shipment. Visibility Tracking Operations https://karl-nguyen.com/blog/kpi-success-metrics-container-shipping https://karl-nguyen.com/blog/kpi-success-metrics-container-shipping Sat, 28 Mar 2026 00:00:00 GMT I used to think KPIs were just numbers you put on a dashboard. Turns out... it's way more confusing than that. KPI metrics product analytics container shipping enterprise https://karl-nguyen.com/blog/stakeholder-management-container-shipping https://karl-nguyen.com/blog/stakeholder-management-container-shipping Fri, 13 Mar 2026 00:00:00 GMT Stakeholder management sounds simple until you're balancing executives, ops teams, and multiple vendors at once. Here's what it actually looks like in carrier-side product teams. stakeholder management enterprise product management container shipping https://karl-nguyen.com/blog/mvp-communication-gap https://karl-nguyen.com/blog/mvp-communication-gap Tue, 10 Mar 2026 00:00:00 GMT In enterprise logistics, MVPs are not small. They are full features released with partial understanding. That’s where the real risk lives. mvp stakeholder management release communication logistics